Contact information
Contact Information
We're here to help. If you have any questions about your order, our products, or anything else, reach out and we'll get back to you as soon as possible.
Response Time
We aim to respond to all enquiries within 24-48 hours.
Business Hours
Monday - Friday, 9am - 5pm (NZST)
Order Support
For questions about an existing order, please include your order number so we can help you faster.
Before You Reach Out
Many common questions — shipping times, returns, product specs — are answered in our FAQ section and policies. Feel free to check there first, but don't hesitate to contact us directly if you need more help.